The Herenstraat, located at the Plein in the heart of The Hague, is a vibrant street with terraces, hospitality venues, and an active nightlife crowd. Especially in the evening hours, noise levels may increase. Residents and business owners have indicated that they often find the noise disruptive. Although complaints are not constant, the city council and mayor have called attention to these concerns. To gain better insight into the situation, the municipality is conducting sound measurements in combination with tests and discussions with stakeholders. How much noise is there on the street? When is it busiest? And what insights can help improve the livability in the area?
This use case was initiated to gain more insight into the factors contributing to noise pollution and the extent of the issue. There is no effective system to accurately measure noise levels, making it difficult to identify the causes. The municipal administration sees reason to investigate further, partly due to the potential connection with other issues, such as waste and street intimidation. The mayor has therefore requested that the investigation be conducted urgently, underscoring its importance.
As part of The Hague's Smart City program, innovative technologies, such as smart sensors, are used to better monitor and understand the living environment. These sound measurements enable the municipality to collect objective data on noise levels in the Herenstraat. This data helps to map the issue more effectively and develop targeted measures to enhance livability.
The implementation of this use case consists of several steps. First, a six-month baseline measurement is conducted, during which noise levels at various locations in the Herenstraat are measured. The focus is on the type of noise, potential causes, and the severity of the disturbance. This is done using measurement equipment that complies with GDPR regulations.
To properly assess the situation, comparisons are also made with other streets in the city center, such as the Oude Molstraat and the Achterom, to provide a broader perspective. Residents and business owners are also involved. They are kept informed through meetings and can share their experiences via an online dashboard. For these measurements, a supplier has been selected through a tender process: Munisense.
Depending on the outcomes, follow-up steps will be determined. If clear evidence of disturbance is found, the municipality can take appropriate measures. If not, stakeholders will be informed accordingly.
The contact person for this use case is Jochum Buchener (jochum.buchener@denhaag.nl). For general information, please send an email to Living Lab Scheveningen via smartthehague@denhaag.nl.