The Municipality of The Hague has contributed to a national communication guideline (in Dutch) for government sensors. This guideline informs residents about the use of sensors and data in public space. The guideline was developed by the Delft-based social design agency Muzus, commissioned by a national consortium consisting of the municipalities of Utrecht, Amsterdam, The Hague and Rotterdam, the Province of North Brabant, and the Association of Netherlands Municipalities (VNG). Within this use case, the municipality is testing the guideline at several locations in The Hague.
Sensors can be found in many places in public space, such as a camera that counts the number of people on the Scheveningen boulevard, a weight sensor that measures how full a waste bin is, or a speed camera at a busy intersection. The Municipality of The Hague uses sensors to gain insight into public space and to improve the quality of life in the city. Transparency about the use of sensors in public space is important. For this reason, the Municipality of The Hague takes a leading role in testing the developed communication guideline.
The pilot was carried out as an internal validation within the Municipality of The Hague. The pilot examined what is involved in implementing the guideline and how it can be embedded as a standard within the municipal organisation. The functioning of the signs, stickers and the online website was also evaluated. This provided insight into how the guideline is received and how it can be adapted to different situations. By bringing this knowledge together, it is now easier for colleagues and other municipalities to use the guideline.
or testing the guideline, the municipality worked together with the municipalities of Amsterdam and Utrecht, the police, and Muzus. Within The Hague, the use case was carried out jointly by the Directorate of Safety and the Expertise Centre for Digital Innovation & Smart City.The guideline was tested at the following locations:
For more information about camera surveillance, see: https://www.denhaag.nl/nl/veiligheid/cameratoezicht/
Click here for more information and the full guidelineFor specific questions, please contact the use case contact person, Hidde Kamst (hidde.kamst@denhaag.nl) or send a general inquiry to the Living Lab Scheveningen via email at smartthehague@denhaag.nl.