On busy summer days, tens of thousands of people visit the beach in Scheveningen. In this crowded environment, parents and children can sometimes lose sight of each other temporarily. This creates distress and puts pressure on emergency services and local businesses that help reunite families quickly and safely.
To improve this process, a web application is being developed to support reports of missing children on the beach and boulevard in an efficient, careful, and privacy-conscious way.
On warm days, visitor numbers can reach up to 180,000. In these conditions, children occasionally get lost, requiring significant effort from the police and lifeguard services, often at the expense of other tasks.
Existing measures, such as wristbands and meeting points, do not provide enough support. Earlier solutions, such as a central location for lost children, also proved difficult to put into practice. There is therefore a need for a solution that helps the organisations involved share relevant information quickly, carefully and with respect for privacy.

De webapplicatie versnelt en beveiligt het samenbrengen van kinderen en ouders/verzorgers en ondersteunt een uniforme werkwijze met betere privacy en direct beschikbare informatie. Meldingen worden centraal geregistreerd, wat inzicht geeft in aantallen, locaties en duur van zoekrakingen en helpt bij preventie.
This use case is an initiative of the Safety Directorate of the Municipality of The Hague and is facilitated by the SHIELD innovation hub, where the municipality and police collaborate on technological innovations in the safety domain.
The development and maintenance of the solution are funded through the Actieplan Kust programme. Following a competitive procurement procedure, a contract was awarded to NoLongerLost for the development of the web application.
The implementation is carried out in close collaboration with various partners, including beach entrepreneurs, the Haaglanden Safety Region, the Hague volunteer lifeguard brigade, and the police.
Contact person: Suzanne Kalf (suzanne.kalf@denhaag.nl). For general information, please send an email to Living Lab Scheveningen via smartthehague@denhaag.nl.